Cleanliness and hygiene are paramount if you want to achieve success in your resort business. It's not a mere claim; recent studies and surveys have also revealed the same.
A survey conducted by Trip Advisors found that 87% of travelers consider cleanliness and hygiene the most prioritized factor in choosing a hotel. Another report indicated that hotels with high cleanliness scores secure 18% more bookings.
Regular maintenance and cleaning of resorts aren't just operational tasks; they are the essence of guest satisfaction and long-term success. When customers address hygiene issues in their online reviews of your resort facility, this will impact your business's overall reputation and slow down booking rates.
In this blog post, we will explore the things about resort cleaning you want to know for the first time.
Cleaning resorts comes with unique challenges. It differs from traditional office cleaning, cleaning any commercial outlet, or luxurious cleaning techniques.
The specific challenges of resort cleaning involve the following:
These intimate spaces must balance luxurious comfort with immaculate hygiene. You must care for several areas, including freshening the linen after every check-out and before check-ins. Adding a spotless glow to surfaces also enhances the perception of quality.
Lobbies, corridors, and dining areas are some of your resort's high-traffic areas. Germs can spread if these high-touch areas are not appropriately cleaned and sanitized frequently throughout the day.
Water features, Spas, and wellness areas are sanctuaries for relaxation. Maintaining these spaces in your resorts is vital. It involves ensuring visual cleanliness and rigorous sanitation protocols to ensure safety.
But, most managing signet hygiene protocols are not easy in resort cleaning.
Patios, gardens, recreational areas, and parking lots are vital outdoor spaces to clean in resorts. However, maintaining these spaces regularly is not easy because they accumulate dirt, grime, and contamination faster.
You should adapt robust cleaning protocols to these challenges head-on. Here are tips to ensure for getting effective cleaning protocols for resort cleaning:
Develop a resort cleaning checklist. Make sure the checklist covers all cleaning chores in highly prioritized areas. It also meets the daily cleaning requirements to treat mildew, carpet odors, stains, and all other core challenges.
Ensure the cleaning of equipment in high-traffic areas. It's your investment, so managing its performance is essential.
In addition to daily and regular cleaning, make sure to schedule periodic deep cleaning at your resort.
What janitors and housekeepers can't tackle due to time constraints, deep cleaning ensures cleaning is executed to perfection in these spaces.
The right cleaning products and tools can boost cleaning efficiency. So, start by setting standards for equipment and products. Try to clean the tool after every use, as using dirty tools is not an effective method.
Even the best protocols and equipment fail if you ignore the importance of continuous staff training. Here are some cleaning pro tips for cleaning staff training to ensure the cleanliness in your resort facility:
Organize regular workshops to keep your team updated on the latest techniques and safety protocols. It’s more like a hands-on training session for your staff.
Educate your staff on enhancing guest experience. Motivate them by showcasing the bigger picture and letting them take pride in their work.
Implement routine inspections and feedback loops to maintain high standards of cleanliness and impeccable hygiene at your resort premises.
Sustainability has also become a commitment for businesses in the hospitality industry. Hence, Resort cleaning can and should embrace eco-friendly practices that protect the environment with the following green cleaning practices for the hospitality industry:
Maintaining beauty isn’t the only aim of resort cleaning. The significance of resort cleaning goes beyond that. You will have to consider a lot of things, including seasonal conditions, to plan the cleaning schedule more effectively.
Frequent cleaning schedules work best during peak tourist season, while off-peak season is best for deep cleaning and maintenance.
Keeping an eye on the cleaning and janitorial supplies is also crucial. Running out of essential items during a busy season can disrupt operations. Lastly, don’t just clean and leave. Continuously monitor the cleaning operation to easily manage your resort's hygiene.
Resort cleaning is mainly focused on creating the guest experience. It ensures that every guest who checks out at your resort feels comfortable and is assured of hygiene.
By overcoming the unique challenges of resort cleaning, you can create satisfaction for critical customers who take hygiene on their nerves. Additionally, cleaning through effective protocols, comprehensive staff training, and sustainable practices as part of comprehensive resort cleaning adds the cherry to traditional practices.
Need an experienced professional team of specialized cleaners? Reach our CCS cleaning team now!
Regularly clean or spruce the guest rooms' bedding and linens for effective results.
Stains on carpets and upholstery, hard water stains, spills, odors, mold, and mildew are some of the typical challenges in resort cleaning.
Unit 14 A, Stadium Business Park Ballycoolin Road, Dublin 11
167-169 Great Portland Street, London, Fifth Floor, W115PF
Cullen Cleaning, TMF Pôle, 3-5 rue Saint Georges 75009, Paris
Zweigniederlassung Düsseldorf Königsallee 92a, 40212 Düsseldorf
Design Center, Esplanade Heyzel 1 Box 94 1010 Brussels
World Trade Centre - Stadsplateau 2, 3521 AZ Utrecht, Netherlands
Office Park I Top B02, Vienna, 1300
Topolowa 19 49 318, Skarbimierz Osiedle
Cullen Cleaning Services Czech Republic s.r.o.
Nadrazni 344/23, 150 00 Praha 5 - Smichov